A “rider page” on an Airport Transfer/Ridesharing company’s website is a dedicated section where users (passengers) can access features like requesting a ride, viewing their ride history, managing payment information, setting ride preferences, checking estimated fares, and potentially contacting customer support, all within a single, personalized dashboard on the company’s website.
Key elements of a rider page:
Ride request form:
- Input fields for pick-up and drop-off locations.
- Option to select ride type (e.g., economy, premium, carpool).
- Estimated fare calculation based on route.
- Ride status tracker:
- Real-time updates on driver location and arrival time.
- Ability to contact driver directly through the platform.
- Payment management:
- View current payment methods (credit cards, debit cards, etc.)
- Update payment details
Ride history:
- Access to past rides with details like date, time, route, fare, and driver information
Account settings:
- Manage personal profile information (name, contact details, etc.)
- Set ride preferences (e.g., preferred vehicle type, car seat needs)
Customer support:
- Easy access to contact customer service for issues or questions
Important considerations:
User interface design:
- A clean, intuitive layout with clear navigation is crucial for easy access to features.
Mobile optimization:
- Since most ride-hailing services are accessed through mobile apps, the rider page should be responsive and function well on different screen sizes.
Security features:
- Ensuring user data is protected with appropriate encryption and privacy measures.
